{"id":8297,"date":"2010-11-06T11:34:46","date_gmt":"2010-11-06T17:34:46","guid":{"rendered":"http:\/\/www.ancientrails.com\/?p=8297"},"modified":"2016-05-15T10:58:40","modified_gmt":"2016-05-15T16:58:40","slug":"when-bad-service-is-all-you-expect","status":"publish","type":"post","link":"https:\/\/www.ancientrails.com\/?p=8297","title":{"rendered":"When Bad Service Is All You Expect"},"content":{"rendered":"<p>Samhain\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 New (Thanksgiving) Moon<\/p>\n<p>Over to Comcast offices, a 20 minute drive, to pick up the multi-channel cable card a Comcast chatline worker told me I could pick up there.\u00a0 After taking a number, 14, while the number being served was 90, I sat down, thinking the wait was worth it because I&#8217;d driven the whole way.\u00a0 So I sat.\u00a0 As the numbers ticked off, I watched a guy who had an angry countenance grimace, a man a good 6 feet five inches walk in with a cable box under his arm.\u00a0 His pants had a belt and suspenders.\u00a0 Safer that way.\u00a0 A small boy with a mischievous smile ran up to the number dispenser and started to take one, then looked back at his mom so the proper expression of dissatisfaction could register, smiled and ran over to her.\u00a0 Most folks sat resignedly cable boxes, dvr boxes or modems clutched in their hands, having done Comcast the service of getting in their cars, using their gas and coming all this way just to do business with the folks to whom each of us shell out so much money each month.<\/p>\n<p>(I&#8217;m not the only with complaints against Comcast.)<\/p>\n<p>13.\u00a0 &#8220;13.&#8221;\u00a0 &#8220;13.&#8221;\u00a0 Ah.\u00a0 &#8220;14.&#8221;\u00a0 &#8220;I need a multi-channel cable card, please.&#8221;\u00a0 &#8220;We don&#8217;t carry those, you have to schedule a service call.&#8221;\u00a0 The drive, the wait, for something I could have handled over an interminably long phone call, but at least I would have already been at home.\u00a0 Unhappy camper here.<\/p>\n<p>I&#8217;m gonna start looking at alternatives.\u00a0 Right away.\u00a0 Like right now.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Samhain\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 New (Thanksgiving) Moon Over to Comcast offices, a 20 minute drive, to pick up the multi-channel cable card a Comcast chatline worker told me I could pick up there.\u00a0 After taking a number, 14, while the number being served was 90, I sat down, thinking the wait was worth it because I&#8217;d driven the &hellip; <a href=\"https:\/\/www.ancientrails.com\/?p=8297\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">When Bad Service Is All You Expect<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[23],"tags":[1383],"class_list":["post-8297","post","type-post","status-publish","format-standard","hentry","category-geekworld","tag-comcast"],"_links":{"self":[{"href":"https:\/\/www.ancientrails.com\/index.php?rest_route=\/wp\/v2\/posts\/8297","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ancientrails.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ancientrails.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ancientrails.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ancientrails.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8297"}],"version-history":[{"count":3,"href":"https:\/\/www.ancientrails.com\/index.php?rest_route=\/wp\/v2\/posts\/8297\/revisions"}],"predecessor-version":[{"id":41123,"href":"https:\/\/www.ancientrails.com\/index.php?rest_route=\/wp\/v2\/posts\/8297\/revisions\/41123"}],"wp:attachment":[{"href":"https:\/\/www.ancientrails.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8297"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ancientrails.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=8297"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ancientrails.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=8297"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}